Privacy Policy
compassion.ink
Effective date: April 2026.
WriteIt.ai s.r.o., ID No. 04518136, VAT No. CZ04518136, with its registered office at Na Folimance 2155/15, Vinohrady, 120 00 Prague 2, Czech Republic, File No. C 247717, registered with the Municipal Court in Prague, acts as the controller of personal data processed through compassion.ink.
1. Contact Details
Privacy and support enquiries may be sent to support@compassion.ink. Digital Services Act notices may be sent to dsa@compassion.ink.
2. Legal Basis for Processing
We process personal data on the basis of contract performance, compliance with legal obligations, legitimate interests in operating and securing the service, and consent where required under GDPR.
3. Categories of Personal Data
We may process account details, authentication identifiers, payment and transaction records, generated artwork metadata, support messages, device and browser signals, IP addresses, logs, and related operational records.
4. Purposes of Processing
Personal data is processed to provide the service, handle billing, deliver support, prevent abuse, meet accounting and tax obligations, and protect legal rights.
5. Recipients and International Transfers
We use subprocessors including OpenRouter, Google Cloud Platform, Firebase, Stripe, and Brevo. Where data is transferred outside the EU/EEA, we rely on GDPR-compliant safeguards such as standard contractual clauses when required.
6. Retention
We retain personal data only for as long as needed to provide the service, comply with Czech tax and accounting obligations, resolve disputes, and meet other legal requirements.
7. Your Rights
Under GDPR, data subjects may request access, rectification, erasure, restriction, portability, and may object to certain processing. Complaints may be filed with the Czech Office for Personal Data Protection.
8. Cookies and Technical Storage
compassion.ink currently uses only essential technical storage for authentication, session management, service security, and core functionality.