Credits, billing & refunds
Top-ups, invoices, refunds for unused credits, or auto-recharge questions — we typically reply within one business day.
Image generation issues
Failed generation, missing variants, or anything that does not look right with an image you created. Include the image link if you can.
Takedowns & privacy
Want an image you created removed from the public gallery, or have a privacy / data-protection question? We action takedown requests within 30 days.
Other ways to reach us
- Support
- support@compassion.ink
- General enquiries
- info@compassion.ink
- Privacy & data
- privacy@compassion.ink
- DSA notices
- dsa@compassion.ink
- Postal address
- WriteIt.ai s.r.o., Na Folimance 2155/15, Vinohrady, 120 00 Prague 2, Czech Republic
For full details on credits, refunds and complaints, see the Terms of Service and the Privacy Policy.